top separator

Shipping & Delivery

 

 

What are NAWebstore.com's domestic shipping policies?
Orders placed Monday - Friday will ship within 1 to 2 business days. We always ship in-stock items immediately and ship any backordered items when they become available at no additional charge.

To expedite the delivery of your items, we may need to divide your order into two or more shipments - at no additional charge. It is possible that your packages could be shipped from different distribution centers.

 

Back to top

 

What are NAWebstore.com's domestic shipping options?
Monday - Friday delivery
All packages arrive via UPS
Rural areas may take additional time
Currently we cannot deliver to PO Boxes

 

UPS Ground

  • 2-5 business days typically

  •  Monday - Friday delivery

UPS 2nd Day Air

  • 2 business days

  • Monday - Friday delivery

  • Orders must be placed by 1:00pm Monday - Friday to receive your order in 2 business days

UPS Next Day

  • 1 business day, before 10:30 a.m.

  • Monday - Friday delivery

  • Orders must be placed by 1:00pm Monday - Friday to receive your order the next business day

 

Back to top

 

When will my order ship?
Domestic orders placed by 4 p.m. Monday - Friday will be packed and shipped 1 to 2 business days, pending verification of billing information and the shipping method selected (applies to the 48 contiguous states only). Orders placed on Saturdays and Sundays will ship within 1 to 2 business days from the following Monday. For expedited shipping, orders must be placed by 1 p.m. Monday - Friday.

To accelerate the delivery of orders containing out-of-stock items, we may need to divide your order into two or more separate shipments - at no additional charge. It is possible that your packages could be shipped from different distribution centers, but will not necessarily ship the same day.

 

Back to top

 

Where is my order shipping from?
To ensure fast and efficient shipping, all orders are packaged and shipped by many distribution facilities, located within the United States. It is possible that your order may be shipped from several of these distribution centers, depending on your location and the "in-stock" status of the items in your order.

 

Back to top

 

If one or more items are on backorder, when will I receive my order?
If any of your items are on backorder, we will ship your in-stock items immediately and your out-of-stock items as soon as they are available - at no additional charge to you.

 

Back to top

 

How can I track my order?
You will receive a shipping confirmation email once your order has shipped. This email will provide you with the shipping confirmation numbers necessary to locate your order.

If you did not provide us with an email address, please keep your Order Confirmation number readily available from time of purchase. Our Customer Care Center will be able to track your package for you. Just call 888-822-0246.

 

Back to top

 

Can I ship to an address other than my own?
Yes. When ordering online, you have the option of entering a separate shipping address.

 

Back to top

 

How are orders shipped to FPO, APO and PO Boxes?
Currently, we only offer shipping via UPS. The UPS service does not ship to FPO, APO and PO Boxes.

 

Back to top

 

What if I entered my address incorrectly?
Additional charges will be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location.

 

Back to top

 

 

Click Here to Subscribe to Our FREE Newsletter

Shop by Category
Beauty
Books / Music / Media
Clothing & Accessories
Fit Body
Green Home
Healthy Body
Kids
Pets
Shop by Occasion Shop with Confidence Company Info  
Gifts for Her Shipping About Us  
Gifts for Him Track Order Natural Awakenings Magazine  
Gifts for Holidays Return Policy Privacy Policy  
Subscribe Terms of Use  
Contact Us Site Map  


For assistance, call toll free 888-822-0246, 9 am to 8pm ET, M-F

Privacy Policy  |  Terms of Use

© 2013 Natural Awakenings Publishing Corp., All Rights Reserved.

Natural Awakenings Shop with Confidence Better Business Bureau Secure Site
Electronic Check Processing